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Government Of Assam Public Works (Roads)

Citizen Charter

  • Introduction:

    The Assam Public Works Roads Department was established in the year 1880 under British Rule. At the beginning it had the responsibility for public infrastructure development, construction, and maintenance of assets created, but, in the year 1956 the Embankment and Drainage (E&D) was bifurcated as an independent Department. Subsequently, the Assam PWD has been bifurcated into two viz. Public Works Roads Department and Public Works Building & NH Department vide Govt order No AR.9/2010/113 Dt. 05.05.2010 issued by the Principal Secretary to the Govt of Assam, Administrative Reforms & Training Department. The principal function of the Public Works Roads Department (PWRD) is to improve and maintain the road infrastructure.

    Vision:

    Better and safe road connectivity to all the places of State.

    Mission:

    • Construction of all weather road to give connectivity to all Habitations and the places of importance.
    • Improvement/ widening/ strengthening of State Highways& Major District Roads to provide better riding quality to road users, reduce travel time and vehicle operating cost ( VOC).
    • Improve the road maintenance system with proper road asset management system.
    • Improve Road Safety Management system.
     

    Objectives:

    • To improve and upgrade the SH & MDRs.
    • To provide uninterrupted road connectivity to habitations and places of importance.
    • Construction of bridges ( conversion of timber bridge to RCC and construction of RCC Bridges on missing links).
    • To improve road maintenance system.
    • To implement road safety measures.
    • Research for improvement of quality.
    • Capacity Building.
     

    Functions:

    • Improvement of Rural Roads and State Highways & Major District Roads.
    • Construction of RCC Bridges.
    • Planning and prioritization of the road network and maintaining inventory of roads and bridges.
    • Installation of road furniture.
     

    Our Aim is to Achieve the Following Services Delivery/Quality Parameters:

    Sl. No. Name of Services Conditions Time Line/Flow Fees Authority
    1. Contractors’ Registration

    Office Order regarding registration of contractors under PWRD : CLICK HERE

     

    Revised Registration Fees : CLICK HERE

    		 For Class- I Chief Engineer, PWD (Roads)
    For Class II – respective Superintending Engineer
    For Class III – respective Executive Engineer
    2. Finalization of Tendering process (Preparation of  DNIT issue of Press Notice, receipt of tender, evaluation, and award of work)

    DNIT and Press Notice to be floated subject to Accord of Administrative and Technical Approvals.

    Evaluation and Award of Work subject to participation of responsive and technically qualifying bidders with the requisite credentials.Bidders must fulfill eligibility criteria as prescribed in the Standard Bidding Document (SBD).All tenders are invited through the state Government e-procurement portal http:// www.assamtenders.com

    Finalization of Tendering process and award of Work within stipulated Bid validity period (of 180/ 90 days as the case may be) from date of issue of DNIT (extension of Bid validity period may be sought for, if required).

    1. DNIT, receipt of Tender and evaluation vide E-tendering System.

    2. Issue of Letter of Acceptance (LoA) within 7days after receiving approval of the Tender Committee/ Competent Authority as the case maybe.

    3. Award of Work after submission of requisite Performance Security within stipulated period (7-21 days as the case may be) from issue of LoA and signing of Agreement.    		 Nil Respective officer inviting the Tenders (CE/ Addl. CE/ SE/ EE as the case may be (as per Financial Power delegated by Govt.).
    3. Submission of proposal of Pension and Gratuity to A.G. Link to Kritagyata portal : https://kritagyata.assam.gov.in/ Smt. Jayamoni Hazarika Bharali, Under Secretary (Audit), PWRD  Contact no: 9435134386
    4. Submission of proposal of  GPF to A.G.

    Documents required:

    I. Final Withdrawal:

    A. Duly filled up Application for final withdrawal.

    • B. 2 (Two) copies of Photograph
    • C. Non Drawl certificate
    • D. GPF Statement
    • E. Paid on Statement
    • F.  2 (Two) copies of Specimen Signature
    • G. Identification Marks
    •  

    II. Temporary Advance: (Under Rule-14)

    • A. Application to the Concerned DDO/Head of Office
    • B. Duly filled up Application for Temporary Advance to be submitted online through Fin Assam Employee Login
    • C. Supporting Documents according to the GPF Rule Under which temporary advance is sought for..
    • D. GPF Statement for the last financial year.

     

    II. Non Refundable Advance: (Under Rule-28)

    A. Forwarding from the Concerned DDO.
    B. Duly signed Non Refundable Advance Online form to be submitted through Fin Assam DDO Login.
    C. Supporting Documents according to the GPF Rule Under which Non Refundable Advance is sought for.
    D. GPF Statement for the last financial year.
    		 Within 15working days after receipt of the required papers in complete and correct shapesubject to  authorization by the A.G. Nil Do
    5. Sanction of GIS Documents to be submitted for release of GIS : CLICK HERE Do
    6. Leave Encashment Application of the Govt employee Within 3 working days from  receipt of the application subject to receipt of LAR from A.G. Nil Smt. Jayamoni Hazarika Bharali, Under Secretary (Audit), PWRD  Contact no: 9435134386
    7. Approval of Earned leave Application of the Govt employee Within 8 working days from the receipt of LAR of AG office Nil Do
    8. Approval of Commuted leave Application of the Govt employee Within 6 working days from the receipt of LAR of AG office Nil Do
    9. Approval of Maternity/Child care leave Application of the Govt employee Within 15 working days from the date of receipt of application in proper format. Nil Do
    10. Issue of FOC for payment of Contractor’s bill Submission of demand of fund from the respective Chief Engineer Within 10 days from the receipt of FOC from the Finance Department and approval of the Minister concerned. Nil Sri Sonit Kr. Das, Deputy Secretary(Budget), PWRD Contact No 9435404852
    11. Furnishing RTI information 1. Format as per RTI Act, 2005
    2. BPL certificate for free service    		 Within 30 days as per rules in force. Rs. 10.00 and Rs. 2.00 per page of  documents Sri Sonit Kr. Das, Deputy Secretary(Budget) cum SPIO, PWRD
    Contact No  9435404852
    12. Administrative approval of the projects/estimate/DPR

    1. Sanction of Govt. of India (in case of centrally sponsored/ funded projects)

    2. Sanction of Funding Authority (in case of Externally funded projects)

    3. Approval/ concurrence from P&D/ Finance Department.

    4. Availability of Budget allocation in the respective Head of Account.    		 Within 15 working days from the Approval/ concurrence from P&D/ Finance Department and the Minister concerned. Nil Sri Anup Kr. Das, Deputy Secretary (Works), PWRD Contact No 9435043868
    13. Technical sanction Subject to accord of Administrative Approval. Within 7 working days from the accord of Administrative Approval. Nil

    1. For work value more than Rs. 200 Lakh: Respective CE

    2. For work value more than Rs. 100 Lakh and upto Rs. 200 Lakh: Respective Addl.CE

    3. For work value more than Rs. 10 Lakh and upto Rs. 100 Lakh: Respective SE

    4. For work value upto Rs. 10 Lakh: Respective EE
    14. Uploading of Acts/ Rules /OMs/ Circulars 1. Enactment /amendment/ deletion of any Acts/ Rules /OMs/ Circulars
    2. Relevance in the department    		 30  Days   Sri DigantaGoswami, Superintending Engineer (PRTC), OSD(IT) cum Nodal Officer (IT),PWRD
    Contact No 9954024240
    15. Updating of website Any change/ transfer/posting of concerned officers 7 Days   Do
    16. Additional service under RTPS Relevance in the department 7 Days or more depending on the  nature of service   Sri Sonit Kr. Das, Deputy Secretary(Budget) cum Nodal Officer, RTPS, PWRD Contact No 9435404852

    Stakeholders:

    The major stakeholders of PWRD are the following:

    • Ministry of Roads, Transport and Highways, Govt of India
    • Department of Economic Affairs, Govt of India
    • Ministry of Rural Development, Govt of India
    • Ministry of DONER Govt of India
    • North Eastern Council
    • Planning & Development Department, Govt of Assam
    • Finance Department, Govt of Assam
    • WPT & BC Department, Govt of Assam
    • Implementation of Assam Accord Department, Govt of Assam
    • Revenue & Disaster Department, Govt of Assam
    • Guwahati Development Department, Govt of Assam
    • Chief Engineer, PWD (Roads), Assam
    • Chief Engineer, PWD (ARIASP & RIDF), Assam
    • Chief Engineer, PWD (Border Roads), Assam
    • Contractors
    • Govt Employees of the Department
    • Pensioners
     

    Available Information:

    1. NIT of works - Website.

    2. Technical Section - Website.

    3. Administrative Approval - Website.

        3.(A) Copy of estimate - EE (Project concerned with EE).

    4. Tender agreement - EE (Project concerned with EE).

    5. Ceilimg (FOC) - EE (Bill concerned with EE).

    6. UC (Utilization Certificate) - Website.

    7. Complaint Redressal: Online facility for submission of complaint is available. Any complaint may be submitted on www.apwd.in/apwrdportal and reply can be viewed on the same portal. Grievance on plain paper may be sent to the following officers:

    Work/maintenance related Sri Anup Kr. Das, Deputy Secretary (Works), PWRD
    Payment related Sri Sonit Kr. Das, Deputy Secretary(Budget), PWRD
    Pension related Sri Jagadish Kalita, Deputy Secretary (Materials), PWRD
    Appointment/promotion/transfer related Sri Pradip Kr. Nath, Deputy Secretary (Estt), PWRD
    Contractors' registration related Sri Abani Sarma, SE (Planning), PWRD

    8. Consultation with our users/stake holders:

    Department always well come for positive suggestions. Every districts there are 2/3 Executive Engineers, Every Circle there is SE. In every Zone there is Addl. CE. There are three directorates headed by Chief Engineer, the addresses of the officers are at organogram, website. Any bosy users/Stake holder may contact for providing suggestion personally or in writing.

    9. We seek your co-operation on the following:

    • Co-operation to the field Engineers and contractors personnel and workers at work site during survey and execution period.
    • Co-operation to the field Engineers during fixation of Road alignment and Bridge alignment.
    • Co-operation with the field Engineers and Contractor’s personnel while using heavy machineries in the project work.
    • Co-operation with the field Engineers and contractor’s personnel during work at night time.
    • Co-operation and co-ordination with the field Engineers and contractor’s personnel on safety matters at project/work site.
    • Co-operation with field Engineers during quality checking of work.
    • All proposals should contain necessary papers.
     

    Review:

    This Citizens' Charter will be reviewed annually. Any suggestions in this regard may be sent to Sri Paban Terang, Commissioner & Spl Secretary to the Government of Assam, PWRD at Block-B, Assam Sachivalaya or by E-mail to as-guw1@nic.in